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Booking Policy

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Booking Policy

Booking your Appointment with Jade Phoenix Aesthetic Medicine should be an easy process.
Please see below details on how to accomplish this process.
CONTACT US
Appointments can be scheduled by calling at 949-763-4676
Your credit card will ONLY be charged for no-shows or late cancellations (please see details below under cancellation policy).
PATIENT INTAKE FORMS
Once you complete scheduling your appointment, you will receive an email allowing you to electronically fill out our HIPAA compliant forms.
You will be prompted via email to register your account and complete the appropriate forms prior to your visit.
CONSULTATION WITH OUR MEDICAL DIRECTOR
All new patients coming in for medical treatments are required to have a consultation with Dr. Thomas Lee prior to their first treatment visit with our providers.
CONSULTATIONS
Please note that a credit/debit card is required in order to schedule your appointment.
A $100 fee is charged for in-office consultation with Dr. Thomas Lee, $50 with our patient consultant. Consultation fees will be applied as a credit toward any treatments or products towards your purchase. If treatment is done on the same visit you will not be charged the consultation fee.
APPOINTMENT POLICY
Your appointment is important to all members of our Team at Jade Phoenix Aesthetic Medicine. Time allotted for an appointment is reserved especially for you. We kindly ask that you follow the guidelines as listed.
Your understanding is appreciated.
CANCELLATION POLICY
This policy applies to all appointments whether its’ a consultation, treatment or follow up.
If you need to cancel or reschedule your appointment, please text or call us 48 hours in advance during our regular business hours. Mon.-Fri. 9am-6pm and Saturdays 10am-2pm.
If the appointment is cancelled after the 48-hour mark or no-show, we will automatically charge the authorized card on file.
ACCEPTED FORMS OF PAYMENT
Visa, Master Card, Discover, American Express and Cash.
We Do Not Accept Checks
CARE CREDIT
Jade Phoenix Aesthetic Medicine proudly accepts Care Credit for all services only starting at $500 and up.

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This exclusive offer does not apply towards promotions or discounted services